South Africa is in the top five countries hardest hit by shrinkage, according to the latest Global Retail Theft Barometer.  Matthew Dyball, MD of loss prevention firm Lodge Security, says shoplifters tend to target small items that are easily concealable, removable, available, valuable, enjoyable and disposable.  Hot products typically include small items like razor blades, shaving products, vitamins, cosmetics, meat, infant formula and baby products, alcohol, DVD’s and CD’s, smart phones, USB flash drives and earphones.

Shoplifters have become enterprising in their efforts to outsmart sophisticated security measures set up in stores, with some going as far as lining their bags with tinfoil to interfere with electronic alarm signals at exit points.

Retail fraud is the hottest topic for many South African retailers today and features high on their agenda because, by tackling fraud effectively, there are immediate, bottom line savings to be made. Fraud, whether physical, electronic, organised or casual from staff or customers, need to be tackled head on.

Retail Knowledge, one of Europe’s largest retail fraud and loss prevention conference organisers, publishers and researchers, held its first conference in South Africa, Cape Town on 12 March 2016. Delegates from IBI attended the conference and were part of a networking event with some of the most influential individuals in the security and retail sector. IBI will in the future be a member of the steering group formed following this conference.

International speakers addressed the conference with an inspiring agenda including the following topics:-