Loss Control Managers
The Loss Control manager plays a vital role in the loss prevention, control and management of retail, wholesale or an industrial organisation. The primary duties of the Loss Control Manager pertain to the gathering of information about shrinkage causing factors, for example administration/system errors. These managers are trained to address problems on-site, and are invaluable to Management in the prevention and rectification of administrative errors.
Double Checkers
Double Checkers fulfil a very specialised function in the receiving and dispatching bays of large retail businesses or warehouses. Their main function entails the independent double checking of stock received against documentation presented by the suppliers. Stock is inspected to check quantity, quality, expiry dates, blown and damaged stock. Receiving procedures and administrative actions are closely monitored to adhere to policies and procedures.
Floorwalkers
Floorwalkers are security officers who patrol sales floors of retail businesses, be it overt or covert. They are invaluable in the apprehension of shoplifters and syndicates resulting in many arrests being made. Floorwalkers are also trained to check pricing and to help managers in minimising administration errors.
Stock Take Auditing Personnel
Stock Taking Auditing Personnel are trained to concentrate on the verifying of all stock taking procedures to determine accurate stock take figures.
Camera Room Operators
Camera Room Operators are highly trained personnel who operate the Close Circuit Television Systems in large retail stores or businesses. The operators are part of the management team of a business and are able to collect crucial information, as an objective outsider, not only about irregularities committed by customers and staff, but also administrative errors or neglect of company policy by staff members. Observation is performed by using the methodology of pure surveillance, based on the assessment of video material analysed for suspicious or surreptitious activity.
Front End Controllers
Front End Controllers are specifically trained to manage all activities pertaining to the front-end (till area) of retailers in particular, to prevent any form of irregularity at the front end of retail stores. They also assist in the ongoing training of personnel and are qualified to address problems on site.
Tagging Masters
Tagging Masters are specifically trained to tag all high risk items with the EAS (Electronic Article Surveillance) tags.